The Annual
Budget with its Commercial Strategy (or Business Strategy) is the guiding document throughout the year for the Commercial Management.
How complicated is a Business Budget?
It will depend very much on the defined
strategy, the type and size of the company and how they want to run it. A company determined to pursue a Differential Strategy for Leadership in Costs and oriented to
a Generalist Market will not have
the same structure and the same commercial organization as a company that has
decided to pursue a Differential
Strategy for Technology and Market
Niches.
Therefore, if
Strategies, General and Business Organization Structure are different, it is
more likely that the typology of the
annual budget is also different,
which will affect that the Commercial
Budget has a different qualitative content.
The company
can work with a matrix structure
because has several dimensions as for example:
1.) Sales of
Products by Division
2.) Sales of
Products by Markets and /or Industries
3.) Sales of
Products by Regions, Countries, Autonomous Communities, Sales Engineers
4.) Sales of
Products by Direct Customers / by OEM Customers / by Distribution
If you also
want to apply “product mix"
policies then we can find a large
number of combinations that must
be reflected in the budget if the company determines to manage based on these
concepts. Therefore, the Annual Budget
can be as complicated or as simple
as the company determines. In my view a person should not have more than four or five parameters to be controlled
that means with a very detailed budget
we only will use more hours than necessary in its execution, unnecessary
controls and loss of effectiveness.
This alienates us from the selling
machine concept we are trying to find.
The budget
with the necessary and sufficient detail should
be implemented for execution. It is time to implement what we have planned and agreed with General
Management. Previously Sales Engineers have agreed with the Commercial
Management all aspects that make up the annual budget based on customer per customer. Yes indeed you have to make a budget per customer! The budget per customer is the basis of the Budget "Bottom up".
For the above
example we will make a Customer / Market or Industries and a Customer /
Products Division budget. Depending on the size of the client we will also make
a Client / Autonomous Community / Country / Global budget. So, we can observe
that as the company has more than one
dimension the budget and management are more complicated as consequence of the difficulties to follow what
the market proposes.
Precisely this
is why we should greatly focus the
action of Sales Engineers. At least in the industrial world I know a Sales Engineer
cannot effectively deal with more than 100
customers. This will be a first magnitude that we must consider.
With this
magnitude and knowing the number of potential
customers we have in our area of influence we can make an effective
planning of the number of people needed. This preliminary analysis will be
incorporated in the Corporate Strategy, Medium Term Planning (five years) and
Annual Budget including the Forecast (second year).
We are putting the first pillar to launch a selling machine! We
have a long way to go!
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